No, your vehicle must be returned to an authorized Genesis dealer.
WHAT ARE MY OPTIONS AT THE MATURITY OF MY LEASE?
You may choose to purchase or lease a new vehicle, purchase your current vehicle, or simply return your vehicle.
Please visit our Start Thinking - Step 1 section for a detailed explanation of what you need to do to pursue each of these options.
DO YOU OFFER ANY BENEFITS FOR RETURNING CUSTOMERS?
As a reward for your loyalty, when you lease or finance a new Genesis with Genesis Finance within 60 days of returning your lease, your vehicle Turn-in Fee will be covered up to $400(1). As an additional benefit of your Loyalty Reward, any Excess Wear and Use charges will also be covered up to $500, and any excess mileage below 2,500 miles is covered up to $625.(2) That's a total reward of up to $1,525.
1) A disposition (turn-in) fee, specified in the lease contract, payable at lease-end if the lessee does not purchase the vehicle. When you lease or finance the purchase of a new Genesis through Genesis Finance within 60 days of returning your lease, Genesis will cover your disposition (turn-in) fee, up to $400.
2) Excess mileage covered up to $625, at $0.25/mile.
WHAT STEPS DO I NEED TO TAKE AT OR NEAR LEASE-END?
For your convenience, Genesis Finance will reach out to you with all of the information on when to act and what to do at all of the crucial milestones in the lease-end process, usually in one or more of the following ways:
Keep an eye out for your Lease-End Kit, which will have what you need to know and more, plus some valuable tools for the lease-end process. It will be mailed to you approximately 120 days before your lease maturity date.
This website also features a number of valuable resources to assist with lease-end, including our innovative online Self-Assessment Tool, which will allow you to estimate any potential excess wear and use on your vehicle in just minutes. To get started simply visit the Self-Assessment section of this site.
If you complete your self-inspection and still have questions, at any time you may also reach out to a Lease-End Concierge at (833) 537-5441, Monday - Friday, 8 a.m. - 9 p.m. Eastern with any questions.
CAN I MAKE REPAIRS TO AVOID EXCESS WEAR AND USE CHARGES?
Yes, you can minimize wear and use charges by making repairs ahead of turn-in. Contact your Genesis dealer to get assistance with repair options. You may also choose to have repairs done independently as long as they are done prudently and according to industry standards. All repairs must be made using original equipment manufacturer's parts or those of equal value. Please call your Lease-End Concierge at (833) 537-5441, Monday through Friday, 8 a.m. - 9 p.m. Eastern to learn more about repair requirements. Before getting any work done, check with your vehicle insurance company to see if any repairs can be covered.
WHAT IF I WANT TO TURN IN MY VEHICLE EARLY?
You have the option to turn in your vehicle at any time. However returning your vehicle in advance of your scheduled maturity date may be considered an early termination under your lease agreement. Our team of Lease-End Concierges will be happy to help with any questions you may have.
We recommend you schedule an appointment to allow for a smoother vehicle return experience and so that we may address any questions you may have. Not scheduling an appointment may result in delayed assistance and longer processing times.
You can contact a Lease-End Concierge at (833) 537-5441, Monday - Friday, 8 a.m. - 9 p.m. Eastern.
WHAT CHARGES SHOULD I EXPECT ON MY END OF TERM INVOICE AFTER I TURN IN MY VEHICLE?
The following charges may be included on your End of Term Invoice, if applicable:
Excess mileage
Excess wear and use
Disposition (turn-in) fee - When you lease or finance the purchase of a new Genesis through Genesis Finance within 60 days of returning your lease, Genesis will cover your disposition fee, up to $400(1).
Any past due or unpaid monthly payments
Any other fees (e.g. unpaid late payment fees, taxes, tolls, parking violations)
1) A disposition (turn-in) fee, specified in the lease contract, payable at lease-end if the lessee does not purchase the vehicle. When you lease or finance the purchase of a new Genesis through Genesis Finance within 60 days of returning your lease, Genesis will cover your disposition (turn-in) fee, up to $400.
DO I NEED TO DO ANYTHING WITH MY LICENSE PLATES AFTER I TURN IN MY VEHICLE?
It varies by state. Please contact your local Department of Motor Vehicles (DMV) office if you have questions about whether this applies to you.
DO I NEED TO CANCEL ANY ELECTRONIC OR AUTOMATIC PAYMENTS AT THE END OF MY LEASE?
Yes. Once your final payment is made, contact your bank or login to your genesisfinanceusa.com account and cancel any scheduled recurring payments to avoid ongoing charges.
If your vehicle is garaged/registered in CO, DC, FL, HI, IN, PA, SD, SC, or KS, you will need to contact a Dealership to purchase the vehicle.
Once you've received your quote, download our Odometer Disclosure Statement. Follow the instructions on the form to fax the completed and signed form.
Fax odometer statements directly to (888) 295-8891
Then mail your payoff check with your full account number or VIN to:
REGULAR MAIL:
HCA Exchange, Inc.
Dept. CH 14301
Palatine, IL 60055-4301
OVERNIGHT MAIL:
HCA Exchange, Inc.
Attn: 14301
5505 North Cumberland Ave, Suite 307
Chicago, IL 60656-1471
WHY AM I BEING CHARGED PROPERTY/EXCISE TAX ON A LEASED VEHICLE?
Any costs associated with the operation of the vehicle are your responsibility. This includes personal property tax which is charged based on your garaging/registration address and may also be referred to as excise tax, ad valorem, or motor vehicle tax. In the following 13 states, property tax is charged on all tangible property, including the use of motor vehicles
Arkansas
Connecticut
Kentucky
Louisiana (New Orleans Only)
Massachusetts
Missouri
Nebraska
North Carolina
Rhode Island
South Carolina
Texas
Virginia
West Virginia
Other states and localities may also impose taxes. If you believe you are exempt from property tax or have been charged incorrectly, contact your local tax authority to determine if you are eligible for exemption or abatement.
WHAT IS A DISPOSITION (TURN-IN) FEE?
This is a fixed fee, specified in the lease contract, payable at lease-end if the lessee does not purchase the vehicle. If you upgrade to a new Genesis with financing through us, we'll thank you for your loyalty by covering some lease-end fees, including your disposition (turn-in) fee up to $400 (1).
1) A disposition (turn-in) fee, specified in the lease contract, payable at lease-end if the lessee does not purchase the vehicle. When you lease or finance the purchase of a new Genesis through Genesis Finance within 60 days of returning your lease, Genesis will cover your disposition (turn-in) fee, up to $400.
